Phlebotomist Coordinator

Dallas, TX | Operations | Full-time

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Location


Dallas, TX

Teams


Operations

Work Type


Full-time

Getlabs provides convenient at-home medical appointments - starting with lab tests. Rather than needing to go to laboratory facilities, patients pick a time and we send one of our phlebotomists to draw their samples. Once collected, we deliver to the top national laboratories including Labcorp and Quest Diagnostics.

Across healthcare, the inconvenience of needing to go to brick and mortar medical facilities drives 42% of patients to skip scheduled medical appointments. To solve this, telehealth companies have seen rapid adoption by providing convenient virtual care yet are limited to treating simple conditions such as erectile dysfunction, birth control, and acid reflux. The reason is simple: over 70% of medical conditions require lab tests. That's why we are creating the essential infrastructure which provides the missing piece for telehealth. By integrating Getlabs, telehealth unlocks the ability to provide end-to-end primary care and treat complex conditions without ever making patients leave their homes. Join us and lets transform healthcare to be more convenient and enjoyable for patients.

Our team has extensive domain expertise in technology, operations, and healthcare with team members from Y Combinator, Uber, DoorDash, Postmates, Sonder, Cisco, Labcorp, and Quest Diagnostics. Getlabs is backed by prominent venture capital firms including PivotNorth, Liquid 2, Tusk, Rosecliff, and more.

We are currently seeking a full-time Phlebotomist Coordinator in Dallas interested in joining a high-growth stage startup. The mandate of the Phlebotomist Coordinator is simple but challenging: assist our Operations Manager with the day-to-day operations throughout the market and ensure our patients have the best experience possible.

The Phlebotomist Coordinator oversees the quality of Dallas’s patient operations. You will be responsible for ensuring that every Getlabs experience meets and exceeds the patients expectations. You will also help train and ensure quality for our team of hourly phlebotomists.

Above all, we are seeking candidates who are self-starters and are resourceful, organized, detail-oriented, communicative, and friendly.

At Getlabs, you will:

  • Provide coverage and travel to perform mobile phlebotomy job duties
  • Assist in the supervision of a team of mobile phlebotomists with the Operations Manager
  • Perform appointment quality checks and employee performance on a regular basis and accurately report all findings
  • Provide continuous training to phlebotomy staff as directed
  • Complete new hire and annual competency assessments when necessary
  • Assist with interviewing and hiring new mobile phlebotomists
  • Review daily/weekly schedule with the Operations Manager and making schedule adjustments as needed
  • Assist with day-to-day customer service including interactions with customers via inbound calls, outbound calls, emails, and other communication platforms
  • Perform all duties of a mobile phlebotomist as needed
  • What we are looking for:

  • Previous experience as a mobile phlebotomist; 2 years is required
  • At least 2 years of management experience in a leadership position is required
  • Phlebotomy certification from an accredited agency is required: American Medical Technologists (AMT), American Society for Clinical Pathology (ASCP), or National Center for Competency Testing (NCCT) 
  • In-depth knowledge of phlebotomy duties, responsibilities and techniques
  • Proven track record in providing exceptional customer service
  • Strong communication skills; both written and verbal
  • A disciplined worker who can work independently or in a team environment
  • Reliable transportation and clean driving record
  • Competency with Google applications and willingness to embrace new technology
  • A proven ability to handle ambiguity in the absence of defined systems and processes
  • We have great benefits to make your life easier so you can focus on what you're best at:

  • Competitive salary
  • Valuable stock option plan
  • Medical, dental and vision insurance options
  • Flexible and unlimited vacation
  • A company with a huge vision, a dynamic work environment, and a team of talented, ambitious and fun to work-with colleagues!
  • Getlabs is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes

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