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Phlebotomist Coordinator (Miami)

Miami, FL | Operations | Full-time

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Location

Miami, FL

Teams

Operations

Work Type

Full-time

There is an inflection point happening right before our eyes in healthcare. In 2019, only 8% of patients had tried telehealth. Today, the pandemic has brought the future faster than anyone could have ever imagined. Now, a staggering 80% of patients plan to use telehealth. But there is a huge problem - over 70% of medical conditions still require going to a laboratory and virtual care has no way to reach these patients in-person.

That's why Getlabs brings healthcare companies to you - starting with laboratories. For patients, they can book convenient at-home lab appointments and we send a phlebotomist to draw their lab order and deliver to Labcorp and Quest Diagnostics. For telehealth, the Getlabs API bridges the gap between virtual and in-person healthcare, connecting physician-led telemedicine with in-person care from medical professionals. This enables healthcare providers to extend care to the home unlocking high-quality healthcare for more patients at a fraction of the cost.

Our mission is to extend the capabilities of telehealth to treat more complex conditions. The US healthcare system is complex, archaic, and broken. We will need the brightest minds of our generation to achieve our mission. There is a seismic shift and we have the opportunity to build a generational company that redefines healthcare like Facebook redefined social, Alphabet redefined search, and Amazon redefined e-commerce. If you think you have what it takes and you're obsessed with delighting patients, we want to talk with you.

Our team brings together deep technology and healthcare experience, from companies including Uber, DoorDash, Labcorp, Quest Diagnostics, and Y Combinator. Getlabs is rapidly expanding nationwide and is backed by prominent investors including PivotNorth Capital, Liquid 2 Ventures, Tusk Ventures, and more.

Read more about us in TechCrunch and the launch post from our founder.

We are currently seeking a full-time Phlebotomist Coordinator in Miami interested in joining a high-growth stage startup. The mandate of the Phlebotomist Coordinator is simple but challenging: assist our Operations Manager with the day-to-day operations throughout the market and ensure our patients have the best experience possible.

The Phlebotomist Coordinator oversees the quality of Miami’s patient operations. You will be responsible for ensuring that every Getlabs experience meets and exceeds the patients expectations. You will also help train and ensure quality for our team of hourly phlebotomists. Above all, we are seeking candidates who are self-starters and are resourceful, organized, detail-oriented, communicative, and friendly.

At Getlabs, you will:

  • Provide coverage and travel to perform mobile phlebotomy job duties
  • Assist in the supervision of a team of mobile phlebotomists with the Operations Manager
  • Perform appointment quality checks and employee performance on a regular basis and accurately report all findings
  • Provide continuous training to phlebotomy staff as directed
  • Complete new hire and annual competency assessments when necessary
  • Assist with interviewing and hiring new mobile phlebotomists
  • Review daily/weekly schedule with the Operations Manager and making schedule adjustments as needed
  • Assist with day-to-day customer service including interactions with customers via inbound calls, outbound calls, emails, and other communication platforms
  • Perform all duties of a mobile phlebotomist as needed

    • What we are looking for:

  • Previous experience as a mobile phlebotomist; 2 years is required
  • At least 2 years of management experience in a leadership position is required
  • Phlebotomy certification from an accredited agency is required: American Medical Technologists (AMT), American Society for Clinical Pathology (ASCP), or National Center for Competency Testing (NCCT) 
  • In-depth knowledge of phlebotomy duties, responsibilities and techniques
  • Proven track record in providing exceptional customer service
  • Strong communication skills; both written and verbal
  • A disciplined worker who can work independently or in a team environment
  • Reliable transportation and clean driving record
  • Competency with Google applications and willingness to embrace new technology
  • A proven ability to handle ambiguity in the absence of defined systems and processes

    • We have great benefits to make your life easier so you can focus on what you're best at:

  • Competitive salary
  • Valuable stock option plan
  • Medical, dental and vision insurance options
  • Flexible and unlimited vacation
  • A company with a huge vision, a dynamic work environment, and a team of talented, ambitious and fun to work-with colleagues!

    • Getlabs is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes

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    Need help? Call or text us at (480) 690-7880

    Better care starts at home™

    Getlabs provides convenient at-home lab appointments. We send a certified phlebotomist to draw your lab order for Labcorp and Quest Diagnostics. Now available in Dallas, Philadelphia, Phoenix, and expanding nationwide.

    © 2021 Getlabs, Inc.