VP of Operations

Remote | Operations | Full-time

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There is an inflection point happening right before our eyes in healthcare. In 2019, only 8% of patients had tried telehealth. Today, the pandemic has brought the future faster than anyone could have ever imagined. Now, a staggering 80% of patients plan to use telehealth. But there is a huge problem - over 70% of medical conditions still require going to a laboratory and virtual care has no way to reach these patients in-person.

That's why Getlabs brings healthcare companies to you - starting with laboratories. For patients, they can book convenient at-home lab appointments and we send a phlebotomist to draw their lab order and deliver to Labcorp and Quest Diagnostics. For telehealth, the Getlabs API bridges the gap between virtual and in-person healthcare, connecting physician-led telemedicine with in-person care from medical professionals. This enables healthcare providers to extend care to the home unlocking high-quality healthcare for more patients at a fraction of the cost.

Our mission is to extend the capabilities of telehealth to treat more complex conditions. The US healthcare system is complex, archaic, and broken. We will need the brightest minds of our generation to achieve our mission. There is a seismic shift and we have the opportunity to build a generational company that redefines healthcare like Facebook redefined social, Alphabet redefined search, and Amazon redefined e-commerce. If you think you have what it takes and you're obsessed with delighting patients, we want to talk with you.

Our team brings together deep technology and healthcare experience, from companies including Uber, DoorDash, Labcorp, Quest Diagnostics, and Y Combinator. Getlabs is rapidly expanding nationwide and is backed by prominent investors including PivotNorth Capital, Liquid 2 Ventures, Tusk Ventures, and more.

Read more about us in TechCrunch and the launch post from our founder.

We are currently seeking a full-time Vice President of Operations interested in joining a high-growth stage startup. The mandate of the VP of Operations is simple but challenging: help build out our operations and expand Getlabs nationwide. Above all, we are seeking candidates who are self-starters and are resourceful, organized, detail-oriented, communicative, and friendly.

At Getlabs, you will:

  • Partnering with the CEO and other senior leaders on operational and strategic issues as they arise, provide strategic recommendations based on operational analysis and projections.
  • Reduce operating costs and increase revenues within a nationwide, services-based environment.
  • Promote a framework to drive accountability across the organization.
  • Assist in formulating the company's future direction and supporting tactical initiatives.
  • Monitor and direct the implementation of strategic business plans.
  • Drive outcomes cross-functionally to build consensus and execute to meet deadlines and targeted results.
  • Expand Getlabs nationwide 
  • Participate in key decisions as a member of the executive management team.
  • Maintain in-depth relations with all members of the management team.
  • Support strategic initiatives through presentations/discussions across the company.
  • Lead the development of and advise senior leadership on the efficient and effective deployment of resources; ensure that resources are effectively stewarded.
  • What we are looking for:

  • Bachelor's Degree required (Master's Degree preferred).
  • 10 years of progressively responsible operational management experience, data analysis, reporting, and planning.
  • Superior project management skills.
  • Exceptional leadership skills, including the ability to implement change.
  • Strong balance of problem-solving, decision-making, creative and analytical skills, with the demonstrated ability to successfully drive both strategy and execution.
  • Excellent organizational skills, with the ability to manage complex multi-media projects and geographically dispersed teams.
  • Strong teamwork and interpersonal skills, as well as excellent communication skills.
  • Ability to work with all levels of the organization and outside vendors, driving initiatives and projects to desired outcomes.
  • Experience working in a fast-moving, high-growth company; high comfort level working in a matrixed organization.
  • Experience working with a start-up or rapid growth business preferred.
  • Strong change management skills and emotional intelligence
  • We have great benefits to make your life easier so you can focus on what you're best at:

  • Competitive salary
  • Valuable stock option plan
  • Medical, dental and vision insurance options
  • Flexible and unlimited vacation
  • A company with a huge vision, a dynamic work environment, and a team of talented, ambitious and fun to work-with colleagues!
  • Getlabs is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes

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