Site Reliability Engineer (SRE)

Remote | Engineering | Full-time

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There is an inflection point happening right before our eyes. In 2019, only 8% of patients had tried telehealth. Today, the pandemic brought the future faster than anyone could have imagined. Now, a staggering 80% of patients plan to use telehealth. But there is a massive problem. Over 70% of medical decisions still require collecting diagnostic tests and telehealth has no way to reach these patients.

That's why Getlabs brings healthcare directly to patients. Patients can book a phlebotomist to draw their lab order at home and deliver to Labcorp and Quest Diagnostics. Healthcare companies can use the Getlabs API to send medical professionals to their patients and collect diagnostic tests, including labs, vitals, ultrasounds, imaging, and more.

By creating the infrastructure for healthcare providers to make informed medical decisions remotely, Getlabs bridges the gap between digital and in-person care and unlocks the full potential of telehealth.

The US healthcare system is complex, archaic, and broken yet we are experiencing the perfect storm. We will need the brightest minds of our generation to succeed. If you share our passion for making healthcare more convenient and enjoyable for patients, we want to talk with you.

Our team brings together deep technology and healthcare experience, from companies including Uber, DoorDash, Labcorp, Quest Diagnostics, and Y Combinator. Getlabs is rapidly expanding nationwide and is backed by prominent investors including PivotNorth Capital, Liquid 2 Ventures, Tusk Ventures, and more.

Read more about us in TechCrunch and the launch post from our founder.

Site Reliability Engineers (SREs) at Getlabs are embedded directly within our business-critical engineering teams, working closely with them to design, code, test, run, and evolve the systems that help patients get the help they need. We work closely with software developers and system engineers to drive adoption of modern reliability practices like SLOs, error budget policies, actionable alerts, follow-the-sun on-call, incident retrospectives, chaos testing, and end-to-end ownership. You will also discover ample opportunities for growth in several areas: improved technology skills, effective leadership, dedicated mentorship, creative design, strong communication skills, teamwork, and more. Simply put, as an SRE, you will help Getlabs build and operate fast and reliable systems that help people get the care that they need. Are you up for the challenge?

At Getlabs, you will:

  • Automate away manual interactions and have a passion for helping enable developers to write code that works
  • Have opinions about software, how it’s built, managed, deployed and tested and can balance those principles with observational experience or practical implementationHave operational experience with configuration management, cloud provisioning, and other similar tools
  • Take security and customer privacy seriously, and actively design and build for them from the earliest stages of a project
  • We love being a nimble startup, but we are in regulated industry and do not cut corners when it comes to data and infrastructure integrity
  • What we're looking for:

  • Experience writing code in Node.js,Typescript, Java, Go, Python, or a similar language
  • Strong experience with cloud platform infrastructure like Kubernetes and GCP (Google Cloud Platform)Experience with Docker
  • Ability to debug, optimize code, and automate routine tasks
  • Experience with CI/CD toolsYou don’t consider the deployment complete until you can do it in one command
  • Experience with managing, securing, and diagnosing GCP infrastructure
  • Experience managing device authentication/network access control
  • Experience with managing devices, both internal or external devices
  • Experience building Zero-Trust InfrastructuresExperience operating and automating firewalls
  • Experience automating interaction with third-party cloud services such as GSuite
  • We have great benefits to make your life easier so you can focus on what you're best at:

  • Competitive salary
  • Valuable stock option plan
  • Medical, dental and vision insurance options (United States Only)
  • Flexible and unlimited vacation
  • A company with a huge vision, a dynamic work environment, and a team of talented, ambitious and fun-to-work-with colleagues!
  • This is a remote position that requires you to live in the United States or Canada. If you live in Canada, this will be a contract position. This will be a full-time employee in the United States. The engineering headquarters are in Los Angeles and Toronto and you may be asked to travel for meetings to these offices. Getlabs is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes.

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