Site Reliability Engineer (SRE)

Remote | Engineering | Full-time

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There is an inflection point happening right before our eyes in healthcare. In 2019, only 8% of patients had tried telehealth. Today, the pandemic has brought the future faster than anyone could have ever imagined. Now, a staggering 80% of patients plan to use telehealth. But there is a huge problem - over 70% of medical conditions still require going to a laboratory and virtual care has no way to reach these patients in-person.

That's why Getlabs brings healthcare companies to you - starting with laboratories. For patients, they can book convenient at-home lab appointments and we send a phlebotomist to draw their lab order and deliver to Labcorp and Quest Diagnostics. For telehealth, the Getlabs API bridges the gap between virtual and in-person healthcare, connecting physician-led telemedicine with in-person care from medical professionals. This enables healthcare providers to extend care to the home unlocking high-quality healthcare for more patients at a fraction of the cost.

Our mission is to extend the capabilities of telehealth to treat more complex conditions. The US healthcare system is complex, archaic, and broken. We will need the brightest minds of our generation to achieve our mission. There is a seismic shift and we have the opportunity to build a generational company that redefines healthcare like Facebook redefined social, Alphabet redefined search, and Amazon redefined e-commerce. If you think you have what it takes and you're obsessed with delighting patients, we want to talk with you.

Our team brings together deep technology and healthcare experience, from companies including Uber, DoorDash, Labcorp, Quest Diagnostics, and Y Combinator. Getlabs is rapidly expanding nationwide and is backed by prominent investors including PivotNorth Capital, Liquid 2 Ventures, Tusk Ventures, and more.

Read more about us in TechCrunch and the launch post from our founder.

Site Reliability Engineers (SREs) at Getlabs are embedded directly within our business-critical engineering teams, working closely with them to design, code, test, run, and evolve the systems that help patients get the help they need. We work closely with software developers and system engineers to drive adoption of modern reliability practices like SLOs, error budget policies, actionable alerts, follow-the-sun on-call, incident retrospectives, chaos testing, and end-to-end ownership. You will also discover ample opportunities for growth in several areas: improved technology skills, effective leadership, dedicated mentorship, creative design, strong communication skills, teamwork, and more. Simply put, as an SRE, you will help Getlabs build and operate fast and reliable systems that help people get the care that they need. Are you up for the challenge?

At Getlabs, you will:

  • Automate away manual interactions and have a passion for helping enable developers to write code that works
  • Have opinions about software, how it’s built, managed, deployed and tested and can balance those principles with observational experience or practical implementationHave operational experience with configuration management, cloud provisioning, and other similar tools
  • Take security and customer privacy seriously, and actively design and build for them from the earliest stages of a project
  • We love being a nimble startup, but we are in regulated industry and do not cut corners when it comes to data and infrastructure integrity
  • What we're looking for:

  • Experience writing code in Node.js,Typescript, Java, Go, Python, or a similar language
  • Strong experience with cloud platform infrastructure like Kubernetes and GCP (Google Cloud Platform)Experience with Docker
  • Ability to debug, optimize code, and automate routine tasks
  • Experience with CI/CD toolsYou don’t consider the deployment complete until you can do it in one command
  • Experience with managing, securing, and diagnosing GCP infrastructure
  • Experience managing device authentication/network access control
  • Experience with managing devices, both internal or external devices
  • Experience building Zero-Trust InfrastructuresExperience operating and automating firewalls
  • Experience automating interaction with third-party cloud services such as GSuite
  • We have great benefits to make your life easier so you can focus on what you're best at:

  • Competitive salary
  • Valuable stock option plan
  • Medical, dental and vision insurance options (United States Only)
  • Flexible and unlimited vacation
  • A company with a huge vision, a dynamic work environment, and a team of talented, ambitious and fun-to-work-with colleagues!
  • This is a remote position that requires you to live in the United States or Canada. If you live in Canada, this will be a contract position. This will be a full-time employee in the United States. The engineering headquarters are in Los Angeles and Toronto and you may be asked to travel for meetings to these offices. Getlabs is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes.

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